Koala - Delayed notifications and automations – Incident details

All systems operational

Delayed notifications and automations

Resolved
Partial outage
Started about 1 year agoLasted about 9 hours

Affected

app

Updates
  • Resolved
    Resolved

    This incident has been resolved. All delayed notifications have been replayed and delivered.

  • Monitoring
    Monitoring

    We are in the process of replaying delayed Slack messages for impacted Slack Alerts.

  • Identified
    Update

    The root cause has been fixed and all notifications as of Monday, July 31, 2023, 8:15 AM PDT are delivering immediately without delay.

    We are continuing to work on a fix for the delayed notifications from the weekend.

  • Identified
    Identified

    We've identified a bug in our automations engine that is delaying Slack notifications for some workspaces. The issue started around Friday @ 3:30pm PDT.